Shipping policy
Shipping policy
Thank you for shopping at Atelier Margery Genevie. We strive to deliver your order to you in a timely manner and ensure a smooth shipping experience.
Processing Time
All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates will be provided to you once your order is confirmed. Please note that delivery times may vary depending on your location and chosen shipping method.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email containing tracking information once your order has shipped. The tracking number will be active within 3 business days.
Customs, Duties, and Taxes
Atelier Margery Genevie is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Atelier Margery Genevie is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Lost Packages
If your order is lost in transit, please contact us at info@margerygenevie.com within 2 business days of the estimated delivery date. We will work with you to locate the package or arrange for a refund or replacement.
Shipping Restrictions
At this time, we only ship to addresses within Europe.
Contact Us
If you have any questions about our shipping policy, contact us at info@margerygenevie.com.
Thank you for shopping at Atelier Margery Genevie. We strive to deliver your order to you in a timely manner and ensure a smooth shipping experience.
Processing Time
All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates will be provided to you once your order is confirmed. Please note that delivery times may vary depending on your location and chosen shipping method.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email containing tracking information once your order has shipped. The tracking number will be active within 3 business days.
Customs, Duties, and Taxes
Atelier Margery Genevie is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Atelier Margery Genevie is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Lost Packages
If your order is lost in transit, please contact us at info@margerygenevie.com within 2 business days of the estimated delivery date. We will work with you to locate the package or arrange for a refund or replacement.
Shipping Restrictions
At this time, we only ship to addresses within Europe.
Contact Us
If you have any questions about our shipping policy, contact us at info@margerygenevie.com.